Administrative Assistant
Job Description

The administrative assistant job description can differ from company to company but these are the typical duties and responsibilities of the administrative assistant job.

Concept illustration of administrative assistant duties and skills

Administration support and administrative assistance are key to the efficient operation of a unit, department or company. Administrative assistant jobs are one of the most commonly listed jobs in the employment market and employers are found in a wide range of industries.

This job description can easily be adapted for your own needs.


General Purpose 

Perform a wide range of administrative and office support activities for the department and/or managers and supervisors to facilitate the efficient operation of the organization.

Main Job Tasks and Responsibilities

  • answer, screen and transfer inbound phone calls
  • receive and direct visitors and clients
  • general clerical duties including photocopying, fax and mailing
  • maintain electronic and hard copy filing system
  • retrieve documents from filing system
  • handle requests for information and data
  • resolve administrative problems and inquiries
  • prepare written responses to routine inquiries
  • prepare and modify documents including correspondence, reports, drafts, memos and emails
  • schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors
  • prepare agendas for meetings and prepare schedules
  • record, compile, transcribe and distribute minutes of meetings
  • open, sort and distribute incoming correspondence
  • maintain office supply inventories
  • coordinate maintenance of office equipment
  • coordinate and maintain records for staff, telephones, parking and petty cash

Education and Experience

  • computer skills and knowledge of relevant software
  • knowledge of operation of standard office equipment.
  • knowledge of clerical and administrative procedures and systems such as filing and record keeping
  • knowledge of principles and practices of basic office management

Key Competencies

  • communication skills - written and verbal
  • planning and organizing
  • prioritizing
  • problem assessment and problem solving
  • information gathering and information monitoring
  • attention to detail and accuracy
  • flexibility
  • adaptability
  • customer service orientation
  • teamwork

You can find more information about the administrative assistant job at Administrative Assistant Job Description Part 2

Administrative Assistant Duties and Responsibilities List

Admin assistant duties and responsibilities will differ according to the working environment and department the position is situated in. For a complete list of administrative duties in different working environments including front desk, medical, marketing, HR and sales go to Administrative Assistant Duties

School Administrative Assistant Job Description

Office Manager Job Description

For a complete range of the job descriptions for administrative staff go to Sample Administrative Job Descriptions

Use This Job Description to Write Your Administrative Assistant Resume

Need help with writing your resume? Go to the sample Administrative Assistant Resume to create a job-winning resume.


Administrative Assistant Resume


Admin Assistant Resume Objective


Entry Level Admin Assistant Resume

Use this sample Administrative Assistant Cover Letter to send with your resume or job application.

Resume keywords for administrative assistants

Administrative Assistant Job Interviews

Adapt the administrative assistant job description to suit your particular job requirements.

Latest Update - Administrative Assistant Salary reports that the average junior administrative assistant salary for job postings in the United States is $18.50 per hour as of March 2023. Senior administrative  assistant job postings reflect an average salary of $21.00 per hour.

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