Office Manager Job Description

The office manager job description will differ according to the business and organization. This job description for an office manager outlines the duties and responsibilities typical to office management jobs in most working environments.

The job is multi-faceted but the primary role of the office manager is to make it possible for other employees to function effectively and efficiently.

Hands of employee resting on desk in front of computer

Adapt this sample job description to meet the requirements of your specific office manager job.


General Purpose

Responsible for the organization and co-ordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency.

Main Job Duties and Responsibilities

  • assign and monitor clerical, administrative and secretarial responsibilities and tasks among office staff
  • allocate available resources to enable successful task performance
  • co-ordinate office staff activities to ensure maximum efficiency
  • evaluate and manage staff performance
  • recruit and select office staff
  • organize orientation and training of new staff members
  • coach, mentor and discipline office staff
  • design and implement filing systems
  • ensure filing systems are maintained and current
  • establish and monitor procedures for record keeping
  • ensure security, integrity and confidentiality of data
  • design and implement office policies and procedures
  • oversee adherence to office policies and procedures
  • monitor and review internal processes
  • implement procedural and policy changes to improve operational efficiency
  • prepare operational reports and schedules to ensure efficiency
  • co-ordinate schedules, appointments and bookings
  • monitor and maintain office supplies inventory
  • review and approve office supply acquisitions
  • handle customer inquiries and complaints
  • manage internal staff relations
  • maintain a safe and secure working environment

Education and Experience

  • business degree or equivalent
  • high school diploma with a number of years administrative and supervisory experience
  • knowledge of accounting, data and administrative management practices and procedures
  • knowledge of clerical practices and procedures
  • knowledge of human resources management practices and procedures
  • knowledge of business and management principles
  • computer skills and knowledge of office software packages

Key Skills and Competencies

  • communication skills
  • problem analysis and assessment
  • judgment and problem solving
  • decision making
  • planning and organizing
  • work and time management
  • attention to detail and high level of accuracy
  • delegation of authority and responsibility
  • information gathering and monitoring
  • coaching skills
  • initiative
  • integrity
  • adaptability
  • teamwork and collaboration

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Latest Update - Office Manager Salary reports that the average office manager salary for job postings in the United States as of March 2023 is $62,000 per year.

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