The receptionist job description clearly summarizes the typical activities of the receptionist service in an organization or office. The knowledge and experience plus the key competencies required are listed.
Front desk receptionists play a key role in a wide range of organizations as they often present the first impression of the
organization to clients and customers.
Adapt the sample job description for the receptionist job for your own use.
Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers.
Main Job Tasks, Duties and Responsibilities
Education and Experience
Go to The Receptionist Job Part 2 to find more details on the role and duties of the receptionist in an organization.
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Employers have identified these receptionist skills as being the most important for successful job performance:
Verbal Communication Skills - able to listen carefully, ask relevant questions, organize and deliver the right information, speak clearly and confidently using appropriate language.
Written Communication Skills - pay attention to detail in written communication using correct grammar and language.
Customer Service Skills - able to develop good customer relations by listening to and understanding the customer needs and providing the right solutions.
Decision Making Skills - collect the necessary information to make a sound decision based on facts and available resources after considering alternatives.
Adaptability - able to quickly and effectively adjust approach to changing circumstances and new priorities. Able to successfully interact with diverse individuals.
More information on receptionist duties and skills.
Latest Update - Receptionist Salary
Indeed.com reports that the average general office receptionist salary for job postings in the United States is $15.00 per hour as of June 2020.
Adapt the receptionist job description to the requirements of the specific reception position in your organization.