Medical Office Manager
Job Description

The medical office manager job description clearly and comprehensively lists the duties, responsibilities and skills requirements for an office manager in a medical facility.

The medical office manager is pivotal in ensuring that the overall business operations of the medical office run smoothly and professionally.

Medical office manager duties will vary according to the size and type of medical practice but there are core duties and responsibilities that are common to all medical office manager jobs.

This job title is sometimes referred to as:

  • Medical Service Manager
  • Healthcare Office Manager
  • Medical Practice Manager

MEDICAL OFFICE MANAGER JOB DESCRIPTION

General Purpose

Organize, monitor and control the business operations of a healthcare facility including medical office, nursing home, clinic, hospital and healthcare practitioner.

Main Job Duties and Responsibilities

  • hire and train administrative staff
  • monitor and evaluate staff performance
  • schedule staff to meet operational requirements
  • oversee payroll
  • establish office policies and procedures
  • implement and monitor office policies and procedures
  • manage insurance contracts and ensure compliance with contracts
  • responsible for facility cleaning, hygiene, safety and maintenance
  • control removal of medical waste in compliance with regulatory requirements
  • ensure compliance with current healthcare regulations, medical laws and ethics
  • keep track of equipment and devices and manage inventory
  • liaise with vendors regarding equipment and supplies
  • ensure patient records are current and accurate
  • supervise patient scheduling
  • oversee registration of patients
  • supervise medical coding, medical billing and banking
  • provide education material to patients
  • communicate with patients regarding inquiries and complaints
  • ensure patient satisfaction

Education and Experience

  • Bachelor's degree or Associate degree in a related field strongly preferred
  • Certified Medical Manager (CMM) or Certified Medical Practice Executive (CMPE) an advantage
  • knowledge of accounting, data and administrative processes and principles
  • knowledge of human resource management principles and practices
  • knowledge of medical coding
  • knowledge of medical issues and terminology
  • knowledge of applicable regulations and state and federal laws
  • computer skills including knowledge of relevant software
  • relevant experience

Key Skills and Competencies

  • planning and organizing
  • communication skills
  • attention to detail
  • adaptability
  • customer service orientation
  • problem solving
  • judgment
  • decision-making
  • confidentiality
  • integrity
  • stress tolerance

Medical Office Manager Job Description Pages

For more information go to this full list of office manager duties

Medical Office Manager Job Applications

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Job Interview Questions

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Typical Job Interview Questions

Healthcare is a rapidly evolving industry and medical office managers should be willing and able to learn and manage new technology, regulations and healthcare models.

Medical Office Manager Job Description Part 2

Latest Update - What is the average salary of a medical office manager?

Indeed.com reports that as of August 2020 the average salary for their Medical Office Manager job postings in the United States is $48,757 per year.

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