Job Description
Property Manager

Job description property manager example. Property managers are employed to plan, control and direct the daily operations of residential, industrial or commercial properties.

The responsibilities and duties will differ from job to job and may include all or part of those duties outlined. Select the job activities that apply to your position and revise this sample property manager job description to meet your own specific job requirements.


PROPERTY MANAGER


General Purpose

Responsible for the overall management of assigned residential, industrial or commercial properties to satisfy the requirements of the ownership and tenants, to preserve and increase the value and integrity of the properties and to meet the financial objectives of the ownership and management.

Main Job Duties and Responsibilities

Marketing

  • implement marketing initiatives to achieve occupancy goals
  • manage and control advertising budgets
  • advertise and fill vacancies
  • obtain referrals from existing tenants
  • process applications and follow up with applicants
  • promote and show properties to prospective tenants
  • interview, qualify and place tenants
  • maintain updated availability reports
  • keep rental at optimum capacity
  • maintain in-depth knowledge of market conditions

Administrative

  • negotiate, prepare and enforce leases
  • complete all required paperwork for new tenants
  • collect security deposits
  • ensure the premises is ready for new occupants
  • maintain all statutory required records
  • ensure compliance with relevant laws and regulations
  • enforce terms of rental agreements

Financial

  • establish appropriate rental rates by conducting market research, determining costs and considering profit goals
  • prepare and distribute monthly statements
  • ensure timely payments and collections
  • minimize rental arrears
  • coordinate default proceedings
  • schedule expenditures
  • check and pay invoices
  • prepare annual budgets
  • analyze and correct budget variances
  • keep accurate and up-to-date financial records
  • prepare weekly and monthly financial reports

Tenant/Resident Relations

  • orient new tenants to the property
  • investigate and resolve resident complaints and concerns in a timely and efficient manner
  • enforce occupancy policies and procedures
  • maintain timely communications with residents and tenants

Maintenance

  • monitor and complete maintenance and repairs timeously and cost-effectively
  • ensure security of premises and maintain security devices
  • organize incoming and outgoing inspections and prepare inspection reports
  • implement preventative maintenance programs
  • oversee capital improvement projects
  • negotiate and manage contracts with outside vendors

Staff Management

  • hire, train and evaluate property staff
  • direct and control all personnel and resources to ensure property is properly maintained and owner objectives met

Education and Experience

  • degree may be preferred
  • understanding of financial and accounting principals
  • understanding of marketing and customer service principles
  • working knowledge of marketing and sales activities
  • working knowledge of budgets and financial statements
  • working knowledge of contracts and agreements
  • working knowledge of building and grounds maintenance
  • computer proficiency including MS Office and property management software
  • knowledge of relevant local, state and federal legislation and regulations
  • Real Estate License required in some states
  • BOMA industry-standard designations may be required

Key Competencies

  • communication skills
  • negotiation skills
  • customer service orientation
  • planning and organizing
  • attention to detail
  • resource management
  • data collection and management
  • supervisory skills

Adapt this job description property manager sample for your own purposes.

Facility Manager Job Description

What top 5 skills do property managers need?

The following 5 skills have been identified as those that all property managers need.

  1. Excellent communication skills and the ability to interact effectively with tenants and stakeholders to establish good relationships
  2. Strong customer service skills including the desire to meet and exceed tenant expectations. 
  3. The ability to plan and organize efficiently including prioritizing tasks correctly, planning proper use of resources and scheduling activities for optimal outcomes.
  4. A solid understanding of marketing principles and activities.
  5. Good working knowledge of building and property maintenance and management

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