Shipping Clerk Job Description

Concise shipping clerk job description outlines the general duties, responsibilities and skill requirements for shipping clerks in different industries.

Female shipping clerk checking documents in warehouse

Shipping clerk jobs range from entry level positions to more experienced and complex job descriptions. Select the duties and responsibilities that apply to your shipping clerk position.

Shipping Clerk Job Description

General Purpose

Responsible for monitoring, processing and recording a company's outgoing deliveries including merchandise, stock, materials and supplies in a warehouse and dispatch environment.

Main Job Tasks, Duties and Responsibilities

  • collate and process product orders
  • obtain scheduled shipment information from customer service/sales
  • prepare paperwork for shipments
  • pull correct inventory from storage
  • quality check products while picking and packing
  • verify orders are accurately filled
  • ensure correct packing techniques for outgoing merchandise
  • prepare bills of lading and maintain documentation of goods shipped
  • print shipment labels and customs documents where necessary
  • ensure shipments are properly identified and labeled
  • coordinate with delivery drivers to pick up shipments from the warehouse
  • check delivery drivers in and out through the day
  • provide outbound detail reports and bills of lading
  • ensure shipments are properly loaded into delivery and transport vehicles
  • track and update the status of outgoing shipments
  • liaise with operations and logistics to ensure shipments are completed as scheduled
  • notify customer service on any schedule or order changes
  • prepare and maintain records of items shipped
  • enter daily activity information into electronic platforms,logs or information board
  • scan and count inventory accurately
  • maintain and update inventory records
  • compile regular reports for management
  • respond to customer requests and concerns
  • maintain work area and equipment in a clean and orderly condition
  • comply with  all safety regulations
  • adhere to standard operating procedures

Education, Qualifications and Experience

  • High School Diploma
  • proficient in relevant computer applications such as MS Word and Excel
  • working knowledge of relevant electronic equipment (scanners, electronic boards)
  • ability to operate warehouse machinery such as forklifts
  • experience with relevant warehouse management system (WMS)
  • adhere to shipping and inventory operating procedures

Key Skills and Competencies

  • numeracy skills
  • communication skills
  • integrity
  • problem-solving skills
  • attention to detail and accuracy
  • organizational and planning skills
  • sense of urgency
  • effective teamwork

Physical Requirements

  • able to stand for long periods
  • able to move and lift items of up to required weight
  • able to reach and bend

Receiving Clerk Job Description

A receiving clerk is responsible for receiving, checking, recording and storing deliveries. The job may be combined with that of a shipping clerk and titled Shipping and Receiving Clerk. For a complete list of the duties and responsibilities of a receiving clerk go to Receiving Clerk Job Description.

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Receiving Clerk Job Interview

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Latest Update - Shipping Clerk Salary reports that the average salary for Shipping Clerk job postings on the site is $41,939 per year as of March 2023 in the United States.

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