Quality Assurance
Job Description

Sample quality assurance job description that clearly lists the duties and responsibilities associated with a quality assurance role.

Although the precise nature of the quality assurance job will differ based on the particular industry, the primary tasks and competencies associated with ensuring that the product meets the required quality standards are well defined for the quality assurance specialist position.

QUALITY ASSURANCE
JOB DESCRIPTION

General Purpose

Responsible for ensuring a product or service meets the established standards of quality including reliability, usability and performance.

Main Job Tasks and Responsibilities

draft quality assurance policies and procedures
interpret and implement quality assurance standards
evaluate adequacy of quality assurance standards
devise sampling procedures and directions for recording and reporting quality data
review the implementation and efficiency of quality and inspection systems
plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality
document internal audits and other quality assurance activities
investigate customer complaints and non-conformance issues
collect and compile statistical quality data
analyze data to identify areas for improvement in the quality system
develop, recommend and monitor corrective and preventive actions
prepare reports to communicate outcomes of quality activities
identify training needs and organize training interventions to meet quality standards
coordinate and support on-site audits conducted by external providers
evaluate audit findings and implement appropriate corrective actions
monitor risk management activities
responsible for document management systems
assure ongoing compliance with quality and industry regulatory requirements

Education and Experience

Bachelors degree preferred
certifications an advantage including Quality Auditor, Quality Engineer, Quality Improvement Associate, Six Sigma
quality inspection, auditing and testing experience
experience with implementation of corrective action programs
product or industry-specific experience
strong computer skills including Microsoft Office, QA applications and databases
knowledge of tools, concepts and methodologies of QA
knowledge of relevant regulatory requirements

Key Competencies