QA interview questions that focus on the candidate's quality assurance skills, tools, knowledge and experience.
QA skills are transferable from one company to another and quality
assurance professionals should be able to move from one industry to
another and remain productive. These questions explore the core skills and experience needed in the quality assurance role whether it is in a call center, a manufacturing or other work environment.
Prepare for these key QA interview questions.
1. What experience do you have in developing the quality assurance manual?
Quality assurance professionals are expected to create and implement formal written documentation.
What role have you played in planning and developing a QA manual? Take the interviewer through the steps you took to:
2. What is the role of formal documentation in quality assurance?
Your answer should highlight the importance of documentation in a complete quality process. Focus on the benefits afforded by documentation such as:
3. How have you used data to improve process and products?
Show how you have used data analysis to make sound decisions for process improvements.
Use a specific example to support your answer to QA interview questions around data analysis tools, techniques and applications.
4. What customer interface have you had in dealing with quality issues?
QA interview questions like this are exploring your direct experience with customers. The organization's main focus must be to satisfy their customers.
Focus on how you managed the customer's concerns and how you dealt professionally and promptly with the quality problem. Discuss your corrective action plan.
5. Describe your experience with quality audits.
What audits have you conducted? What were the goals of the audit? How did you prepare for it?
The planning and preparation for a quality audit is key to ensuring the effectiveness of that audit. How did you monitor the audit findings? How did you control the corrective actions?
6. What is the most critical defect you found in a recent project?
Focus on how you defined the problem, the tools and resources you used to analyze the problem and the solutions you were able to generate.
7. How will you begin to improve the QA process in this company?
Take the interviewer through the steps you took in your last quality assurance job to improve QA process. Focus on your evaluation of current practices, how did you decide which practices to retain and which to modify?
Use the four step approach to structure your answer:
8. How do you see the role of the quality professional in an organization?
Quality professionals can be regarded as catalysts for organizational change, they are key to understanding how the processes of the organization are related and the connection between planning and profit.
9. What are your strengths as a QA professional?
Candidates are often asked to describe their strengths as a quality assurance professional. Be ready with a confident answer.
This complete list of workplace strengths will help you.
10. Tell me about any weaknesses
Describe a couple of areas for improvement. Find all the help you need answering the weakness question at interview question weaknesses
Common competency-based or behavioral quality assurance behavioral interview questions. These QA interview questions explore the key competencies required in a quality assurance job.
The quality assurance job description provides a practical explanation of the quality assurance role in an organization.
Having a good understanding of the QA role ensures your interview answers are relevant and on-point.
Use these interview question and answer guides to be ready for any question you may have to face in your QA or Quality Manager interview.
Be prepared for common job interview questions that crop up in every job interview.
Get further help with acing your job interview at QA interview questions Part 2