Housekeeping
Job Description

Sample housekeeping job description. Housekeepers are employed either in a private home or in a commercial environment such as a hotel.

Duties will vary according to the employment environment but the basic tasks and skills required to perform the housekeeping job remain the same.

Female housekeeper holding a pile of white towels and words

The sample housekeeper job description lists these common duties and requirements and also identifies the additional tasks and skills required for a housekeeping job in a domestic environment and in a commercial service.

HOUSEKEEPING JOB DESCRIPTION

General Purpose

To maintain a clean, sanitary, comfortable and tidy environment for either private households or commercial establishments

Main Job Tasks, Duties and Responsibilities

  • sweep, scrub, mop and polish floors
  • vacuum clean carpets, rugs and draperies
  • shampoo carpets, rugs and upholstery
  • dust and polish furniture and fittings
  • clean metal fixtures and fittings
  • empty and clean trash containers
  • dispose of trash in a sanitary manner
  • clean wash basins, mirrors, tubs and showers
  • wipe down glass surfaces
  • make up beds and change linens as required
  • tidy up rooms
  • wash windows as scheduled
  • sort, wash, load and unload laundry
  • iron and press clothing and linen
  • sort, fold and put away clean laundry
  • operate mechanized cleaning equipment
  • maintain all cleaning equipment and materials in a safe and sanitary working condition
  • monitor and report necessary domestic repairs and replacements

Domestic Housekeeper

In addition to the above a housekeeper employed in a private household may perform some or all of the following duties:

  • check and purchase groceries and household supplies to maintain adequate levels
  • maintain record of related expenditure
  • plan and cook meals for employer
  • care for household pets
  • polish silverware
  • wash dishes and clean kitchen according to agreed hygiene standards
  • clean appliances
  • run errands for employer
  • answer telephone and take messages
  • take care of children

Nanny Job Description

Personal Care Assistant Job Description

Hotel Housekeeper

In addition to general housekeeping tasks the housekeeper duties in a hotel or similar environment will include:

  • clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms
  • organize work schedule from the room status list, arrivals and departures
  • distribute linen, towels and room supplies using wheeled carts or by hand
  • restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini bar
  • replace dirty linens with clean items
  • inspect and turn mattresses regularly
  • store all dirty laundry in line with company policy
  • monitor guest laundry bags
  • replace laundry bags and slips
  • check all appliances in rooms are in working order
  • realign furniture and amenities according to prescribed layout
  • respond to guest queries and requests
  • respond to calls for housekeeping problems such as spills, broken glasses
  • deliver any requested housekeeping items to guest rooms
  • remove room service items
  • organize and restock cart at the end of the shift
  • ensure confidentiality and security of guest rooms
  • follow all company safety and security procedures
  • report any maintenance issues or safety hazards
  • observe and report damage of hotel property

Knowledge and Experience

  • high school diploma or equivalent preferred
  • knowledge of cleaning and sanitation products, techniques and methods
  • knowledge of cleaning sensitive materials
  • working knowledge of operating cleaning equipment
  • physical stamina and mobility including ability to reach, kneel and bend
  • ability to lift, push and pull required load (usually about 30lbs)

Key Competencies

  • attention to detail
  • customer focus
  • reliability
  • listening skills
  • adaptability
  • planning and organizing
  • team work
  • integrity
  • honesty
  • high energy levels
Go to Part 2 - Housekeeper Duties List

Need help with your resume? Use this sample housekeeper resume.

Include a winning housekeeper cover letter with your application.

What are the key skills for a housekeeper?

Employers have identified the 5 skills they look for in a housekeeper.

  • good communication skills including the ability to listen carefully and ask the right questions to gain clarification
  • integrity including honesty and high ethical standards
  • reliability including good time-keeping
  • attention to detail
  • high work standards including the ability to meet performance standards without supervision

Housekeeper Job Interviews

Housekeeping Job Description Pages

Housekeeping Job Description Part 2

Adapt this housekeeping job description for your own use.

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