Employee Relations Manager
Job Description

This employee relations manager job description concisely outlines the key responsibilities and requirements for this position.

Employee Relations Manager Job Description

As an integral part of human resources the employee relations manager is responsible for building, facilitating and supporting employee relations, engagement and communications within the company.

Employee Relations Manager Job Description

General Purpose

Plan, develop, implement and promote activities and programs that enhance overall employee engagement, communication and relations while overseeing the compliance of company employment policies and practices with relevant employment regulations

Main Job Tasks, Duties and Responsibilities

  • identify and drive philosophies and programs to foster constructive employee relations and ensure the organizations' approach to its employees is fair, respectful and consistent
  • gather, analyze and interpret data and metrics to develop recommendations and strategies to facilitate positive employee relations and engagement
  • identify risks and challenges to the employee relationship
  • reduce risks by developing programs, policies and procedures to promote fair and equitable employee relations and business decisions
  • evaluate and improve existing HR practices to introduce new perspectives, trends and processes
  • ensure employment policies and practices comply with relevant employment regulations
  • oversee company-wide application of workplace policies and procedures
  • assist with the development and implementation of diversity, equity and inclusion programs
  • advise management and leadership on employee relations
  • serve as the point of contact on fundamental HR issues and questions
  • partner with HR on complex employee relations issues
  • provide guidance and counsel to employees on employee relations issues and workplace practices
  • receive, evaluate and respond appropriately to employee concerns
  • conduct investigations of complaints and recommend corrective actions
  • oversee, review and advise on employee grievance and disciplinary processes
  • respond to, manage and resolve conflict
  • oversee employee consultations
  • assist and advise on the company response to crisis
  • monitor and advise on performance management and review processes
  • design and drive training sessions and interventions to meet employee needs and business objectives
  • support management in the development of employees including coaching and mentoring
  • monitor employment contract negotiations and administration
  • develop and execute employee reward and recognition programs
  • stay current with employee relations trends, regulations and legal requirements

Education, Qualifications and Experience

  • Bachelors' degree in Human Resources, Employee Relations or related field
  • solid working knowledge of the principles and practices of employee and labor relations
  • in-depth knowledge and application of federal, state and local labor and employment law and regulations
  • knowledge of compensation and benefits administration
  • knowledge of contract administration
  • knowledge of learning methodologies
  • demonstrable experience in developing and executing programs that measurably impact positive employee relations
  • MS Office applications

Key Skills and Competencies

  • strong written and verbal communication skills
  • planning and organizational skills
  • attention to detail
  • data analysis and management
  • sound judgment and decision-making skills
  • problem analysis and resolution
  • discretion, integrity and confidentiality
  • stress management
  • appreciation and understanding of diversity
  • adaptable
  • negotiation skills
  • presentation skills
  • persuasiveness and influencing skills
  • conflict management and resolution
  • collaborative skills

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Latest Update - Employee Relations Manager Salary

According to Indeed.com (USA) the average salary for Employee Relations Manager job postings on the site is $75,700 per year as of July 2020.

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