Customer Service Manager
Cover Letter

A powerful customer service manager cover letter will get your resume the attention it deserves.

Adapt this sample cover letter to develop your own winning letter that clearly articulates why you are the right person for the customer service manager job.

Demonstrate your understanding of the job opportunity by customizing your cover letter to highlight the desired skills and competencies the employer is looking for.

Sample Customer Service Manager Cover Letter

Your Name
Your Address
Your Contact details (phone and email)


Mr James Wright
Human Resources Director
ABC Company
20 South Parkway
Long Island, NY 11551

Dear Mr Wright

Your recent job posting for a Customer Service Manager has captured my serious interest. I am confident that my X years experience as a results-driven customer service specialist provides me with the capabilities to successfully fulfill your position. I have enclosed a resume that clearly outlines my professional history.

Some key points that you may find relevant to this opportunity include:

  • Proven ability to efficiently manage a large customer base and a high volume of new implementations every month
  • Experienced in designing the overall customer service strategy to integrate effectively with organizational objectives
  • Proven track record in engaging and motivating a high performance service team of X employees
  • Strong operational skills that drive organizational efficiencies and result in improved customer retention and renewal rates
  • Recognized ability to develop and drive a culture of innovation, change and growth to optimize customer experience
  • Demonstrated excellence in analytical thinking and problem-solving to improve processes and provide a durable competitive advantage
  • Outstanding communication skills, the capacity to negotiate and influence positive outcomes and the sensitivity to work cross-functionally with individuals at all levels

I feel confident that a personal meeting would demonstrate the contribution that I can make to your organization. I look forward to hearing from you to schedule an interview at your convenience.

Thank you for your consideration.


Chris Candidate

Your Customer Service Manager Resume

This customer service manager sample resume can be effectively personalized for your job application.

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Customer Service Manager Duties and Responsibilities

The detailed customer service manager job description assists you in highlighting the necessary skills and experience for the job.

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