Sample Barista Job Description

Barista job description example. Baristas are a growing profession and due to the high staff turnover in this profession there are a number of ongoing job opportunities.

Employers look for polite and friendly people with strong customer service and communication skills to fill these positions.

Baristas are generally employed in coffee shops, restaurants and other hospitality establishments. Regardless of the working environment, the core functions of this job remain standard and are listed in detail in this job description.


General Purpose

Prepare and present quality beverages according to standard recipes.

Main Job Tasks, Duties and Responsibilities

  • greet all customer and present beverage menu
  • discuss beverage items, make suggestions and answer any inquiries
  • describe current promotions and new products
  • take customer orders accurately
  • operate coffee making equipment
  • prepare and present beverages according to established recipe and presentation standards
  • serve prepared food items such as muffins and bagels
  • prepare and pack coffee bean purchases for customers
  • record and accurately process purchases using the POS system
  • collect and process payments from the customer including cash, credit and debit cards
  • comply with health, safety and hygiene guidelines and regulations
  • ensure customer service stations are well stocked
  • maintain clean and hygienic work area
  • dismantle and clean machinery as needed
  • display merchandise in an attractive and functional manner
  • monitor and order inventory
  • stock inventory according to storage requirements
  • complete opening and closing duties for each shift

Education and Experience

  • High School Diploma preferred
  • high volume experience with coffee making equipment
  • working knowledge of all forms of coffee and standard beverage recipes
  • basic numeracy and money-handling skills
  • able to read and speak fluently in required language
  • able to stand for long hours
  • able to lift and carry moderate amounts of weight

Key Skills and Competencies

  • sense of urgency
  • high energy level
  • organizational ability
  • customer service orientation
  • communication skills
  • team member
  • honesty and integrity
  • reliability
  • stress tolerance

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What skills do you need to be a barista?

Employers have listed the following 7 key skills for success as a barista.

strong customer service orientation including proactively developing customer relationships by making efforts to listen to and understand the customer's needs and giving top priority to customer satisfaction.

speed and efficiency while maintaining accuracy and quality standards.

teamwork including working collaboratively and respectfully with other staff members to create a successful working environment.

able to stay calm and focused under pressure.

high energy levels including the ability to maintain expected productivity levels and sustain performance throughout the shift.

sales ability including a willingness to upsell and promote products

reliability including good time-keeping and commitment to complete shifts

Barista job interviews

Get ready for your barista job interview with the interview questions and answers guide.

Find out how to answer common customer service interview questions

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