Barista job description example. Baristas are a growing profession and due to the high staff turnover in this profession there are a number of ongoing job opportunities.
Employers look for polite and friendly people with
strong customer service and communication skills to fill these positions.
Baristas are generally employed in coffee shops, restaurants and other hospitality establishments. Regardless of the working environment, the core functions of this job remain standard and are listed in detail in this job description.
Prepare and present quality beverages according to standard recipes.
Main Job Tasks, Duties and Responsibilities
Education and Experience
Key Skills and Competencies
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Employers have listed the following 7 key skills for success as a barista.
strong customer service orientation including proactively developing customer relationships by making efforts to listen to and understand the customer's needs and giving top priority to customer satisfaction.
speed and efficiency while maintaining accuracy and quality standards.
teamwork including working collaboratively and respectfully with other staff members to create a successful working environment.
able to stay calm and focused under pressure.
high energy levels including the ability to maintain expected productivity levels and sustain performance throughout the shift.
sales ability including a willingness to upsell and promote products
reliability including good time-keeping and commitment to complete shifts
Get ready for your barista job interview with the interview questions and answers guide.
Find out how to answer common customer service interview questions