Entry Level Customer Service Resume

Adapt this entry level customer service resume for your own use. Lack of work experience is often the obstacle to developing a persuasive entry-level resume.

This can be overcome by focusing on your core competencies and strengths that enable you to perform successfully in a customer service job.

Employer's are looking for customer service candidates who present a professional and enthusiastic image. Your profile section should clearly communicate the positive attributes you can contribute to the job.

This compensates for an understandable lack of work experience and sends the message that you are an energetic, committed and hard working job candidate.

ENTRY LEVEL CUSTOMER SERVICE RESUME


YOUR FULL NAME

Your mailing address
Your phone numbers
Your email address


Objective

Seeking an entry level customer service position where my strong written and verbal communication skills are well utilized.


Profile Statement

A self-motivated and hard-working individual who is able to cope well under pressure. Proven ability to use initiative and problem-solving skills to successfully deal with challenges and effectively handle difficult situations. Detail-orientated, resourceful and highly organized. An energetic and fast learner who is committed to excellent customer service.


Education

Fulton-Montgomery Community College, Johnstown, NY

AAS Business Administration, 2015

Related Coursework:  marketing, finance, human resources, business law, foundation accounting, economics, statistics, computer technology

Activities: Member Business Students Association, Communications Club, Peer Tutoring Club, trail running


Work Experience

Sales Assistant

Ferndale Sports Warehouse, Johnstown, NY

July 2013 - February 2015 (Saturday job)

  • greeted and assisted customers
  • processed sales and payments
  • wrapped and packaged merchandise
  • organized product displays and monitored stock levels
  • assisted with promotions
  • demonstrated products
  • updated customer database

Hostess

Melissa's Restaurant, Johnstown, NY

March 2014 - March 2015 (part-time work concurrent with studies)

  • answered calls from customers
  • booked reservations
  • greeted customers
  • showed customers to their tables
  • presented menus to customers
  • monitored and managed waiting list
  • handled customer queries and complaints
  • assisted with serving and clearing where necessary


Technical Skills

  • MS Office
  • Email, Social Media and Internet
  • typing skills
  • data management skills

Core Competencies

  • communication skills
  • problem analysis and problem-solving
  • flexibility
  • adaptability
  • initiative
  • planning and organizational skills
  • stress tolerance
  • conflict management
  • customer service orientation
  • reliability

References

Available on request


Always include a good cover letter with your entry-level resume.

A well written and informative objective immediately gets your resume noticed. Entry Level Resume Objectives

This is how to get your resume past the ATS (Applicant Tracking System) that many companies use to sort the resumes they receive online.

Resources for a powerful customer service resume

young customer service agent

Entry-Level Customer Service Resume Tips

Customer Service Resume Objective Examples

Resume Action Words

Resume Keywords

Resume Reference Page

12 Core Competencies

Job Skills List

List of Strengths

Customer Service Job Description

Entry Level Sales Resume

Sample Entry Level Resume

Customer Service Job Resources

Definition of Customer Service

Customer Service Interview Questions

Student Job Interview

Best Job Interview > Resume Samples > Entry Level Customer Service Resume

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