The clerical job description details the tasks and activities common to most clerical jobs. Clerical jobs are found in many different employment environments but successful job performance typically requires certain skills and abilities which are outlined in this job description. A number of clerical jobs start off at an entry level position but often expand into a more complex career role.
CLERICAL ASSISTANT
General Purpose
To provide administrative support in an office environment
Main Job Tasks and Responsibilities
answering and directing phone calls
making phone calls
taking and distributing messages
handling inquiries and incoming work requests
reviewing files and records to answer requests for information
checking and distributing documents and correspondence
receiving, sorting and distributing incoming mail
maintaining filing systems
compiling records of office activities
photocopying, scanning and faxing
sending emails
preparing outgoing mail
typing documents
data entry
organizing meetings and appointments
coordinating work flow
managing petty cash
Education and Experience
knowledge of relevant software applications
proficient in use of email and internet
good numeracy skills
keyboard skills
knowledge of office management systems and procedures
