Sending a phone interview thank you email serves four very important purposes:
Refer back to the notes you made during your phone interview to make sure your interview thank you email relates directly to the discussion you had with the employer.
From: Your name
To: Interviewer's name
Subject: Thank you for an interesting discussion this morning
Dear Mr/Mrs ..........
I sincerely appreciate the time you took today to discuss your Customer Service Agent position. It was a pleasure speaking with you and learning more about the job and your company.
I would like to confirm the following skills that I know will be of value in this key position:
You highlighted the need for good listening and communication skills in this position. My excellent customer service feedback scores are a valid demonstration of my ability to listen and communicate effectively.
I would appreciate a personal interview to further discuss your job requirements and how I am able to meet them. I look forward to hearing from you.
Thank you again for your time and consideration
You can adapt any of these key phrases for use in your follow up email after your phone interview. These can also be used for a thank you email after an online interview.
I appreciate having the opportunity to speak with you about the call center job. The position really seems to be an excellent match for my skills and experience.
I want to thank you for your time this morning. I enjoyed our conversation about the X position and learning more about the job and your company.
Thank you for taking the time to discuss the X job with me. It is both an interesting and challenging opportunity and I am enthusiastic about my ability to perform successfully in the position.
Job Specific Phrases
I noted your emphasis on the need for strong computer skills in this position. I would like to highlight my in-depth working knowledge of MS Office and in particular Excel.
We discussed how your company is currently expanding into new markets. I would like to note my track record of establishing sales in new geographic areas through the establishment of strong customer relationships.
You highlighted the need for good organizational skills in this job. My proven ability to efficiently plan and execute multiple projects to meet strict deadlines would be of significant value in this position.
I'd like to meet with you to tell you more about my experience and to further discuss how I can add value to your company. I look forward to hearing from you.
Please don't hesitate to contact me if you have any additional questions for me or if I can provide any information that will help you with your hiring decision.
This job sounds like an exciting opportunity and I am confident that my knowledge and expertise would allow me to excel in this position. I look forward to further discussing my candidacy with you soon.
Always thank the interviewer again before you sign off.
Your phone interview follow up is a key aspect of getting to the next stage in the hiring process.
These 5 steps will help you get it right.
1. Find out what happens next
At the end of your phone interview ask what the next stage is. Find out more about closing your phone interview properly.
2. Make sure you have all the necessary contact information
Get the details you need for your thank you email and follow up. Get the full name of the interviewer and his or her contact details.
3. Consider what happened during your phone interview
Think back on your phone interview before writing your phone interview thank you email. Refer to notes taken during the phone interview and decide what experience and skills to reinforce and if there are any issues that need to be addressed in your email.
4. Write and send your thank you email
Do this within 24 hours of the phone interview.
5. Contact your job references
Alert them to the fact that they may be contacted by the employer before your job application is taken any further. Provide some details about the position so that they are prepared.
Find out more about conducting successful follow up after your phone interview.
Be the best prepared candidate for your phone interview and make a great impression.
How to ace your Skype interview.
Online interview questions and tips