Quality Assurance
Job Description

Sample quality assurance job description clearly lists the duties and responsibilities associated with a quality assurance role.

Although the precise nature of the quality assurance job will differ based on the particular industry, the primary tasks and competencies associated with ensuring that the product meets the required quality standards are well defined for the quality assurance specialist position.

Adapt this sample QA job description for your own use.


General Purpose

Responsible for ensuring a product or service meets the established standards of quality including reliability, usability and performance.

Main Job Tasks and Responsibilities

  • draft quality assurance policies and procedures
  • interpret and implement quality assurance standards
  • evaluate adequacy of quality assurance standards
  • devise sampling procedures and directions for recording and reporting quality data
  • review the implementation and efficiency of quality and inspection systems
  • plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality
  • document internal audits and other quality assurance activities
  • investigate customer complaints and non-conformance issues
  • collect and compile statistical quality data
  • analyze data to identify areas for improvement in the quality system
  • develop, recommend and monitor corrective and preventive actions
  • prepare reports to communicate outcomes of quality activities
  • identify training needs and organize training interventions to meet quality standards
  • coordinate and support on-site audits conducted by external providers
  • evaluate audit findings and implement appropriate corrective actions
  • monitor risk management activities
  • responsible for document management systems
  • assure ongoing compliance with quality and industry regulatory requirements

Education and Experience

  • Bachelors degree preferred
  • certifications an advantage including Quality Auditor, Quality Engineer, Quality Improvement Associate, Six Sigma
  • quality inspection, auditing and testing experience
  • experience with implementation of corrective action programs
  • product or industry-specific experience
  • strong computer skills including Microsoft Office and databases
  • knowledge of tools, concepts and methodologies of QA
  • knowledge of relevant regulatory requirements

Key Competencies

  • attention to detail
  • communication skills - verbal and written
  • data collection, management and analysis
  • problem analysis and problem solving
  • planning and organizing
  • judgment
  • decision-making
  • customer service orientation
  • teamwork

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Latest Update - Quality Assurance Salary

Indeed.com list the average QA salary for job postings on the site in the USA as $58,000 as of August 2016. The salary for QA Manager job postings average $80,000 and for QA Technicians the average is $33,000.

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