We welcome feedback from players, industry professionals, and anyone with insights about the online poker sites we cover. Our research is stronger when it is informed by real player experiences, and we take every submission seriously.
Player reports often surface details that standard testing does not catch, including withdrawal delays, software issues, changed bonus terms, or shifts in player traffic. If something has changed at a site you play on, we want to know about it.
If you have had a negative experience with a site listed on our platform, please reach out. This includes issues such as:
Verified reports help us reassess ratings and update our evaluations when a site’s performance changes. We do not ignore player feedback, and recurring complaints directly influence how we rank platforms.
Poker operators, software developers, and other industry professionals are welcome to contact us with relevant updates. This may include licensing changes, platform launches, software upgrades, or other developments that affect US players.
Please note that submitting information does not guarantee coverage, a listing, or any change in rankings. Every platform on our site is reviewed independently using the same criteria regardless of how a submission is made.
If you have questions about responsible gambling tools or want guidance on platforms that offer strong player protection features, feel free to reach out. While we do not operate any poker services ourselves, we can point you toward platforms with transparent policies and reliable safeguards, or direct you to support resources in your region.