Retail Sales
Job Description
Retail sales job description for easy reference. Retail sales jobs can involve a broad spectrum of duties and activities depending on the product, service and merchandise offered by the employer.
The job description clearly outlines the common tasks and activities of a retail sales job and provides a description of the skills, knowledge and key competencies required in the job.
RETAIL SALES
General Purpose To assist customers in finding and purchasing the required merchandise in a retail environment. To encourage customers to purchase products. Main Job Tasks and Responsibilities - greet customers
- find out the customer's needs
- recommend, select and help locate the right merchandise
- describe a product's features and benefits
- demonstrate use and operation of the product
- answer customer queries regarding the store and the merchandise
- provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options
- provide information about financing available
- receive and process cash, check and charge/credit payments
- provide change and receipts
- bag or package purchases
- count money, sort charge slips and balance monies
- maintain sales records
- place special orders
- organize and process merchandise exchanges
- process repair or alteration of merchandise
- stay current with sales prices
- recognize and monitor security issues
- arrange and display merchandise
- keep merchandise area tidy
- take stock inventory
- requisition new stock
Education and Experience - high school diploma or equivalent preferred
- knowledge of customer service principles and processes
- knowledge of sales principles
- relevant product knowledge and training
- experience in a retail, customer service or sales environment
- basic business administration knowledge
Key Competencies - good communication skills
- customer service orientation
- patience
- adaptability
- initiative
- persuasiveness
- stress tolerance
- high energy level
- integrity
Do you want to create a winning resume? Use the sample Retail Sales Resume to help you. Sales Resume Sample Sample Resume Template Recommended Resources Salesperson Job Description Customer Service Job Description Sample Cover Letters Are your preparing for a job interview? The sample Retail Job Interview Questions with answer guidelines will set you up for success.
Return to Free Job Descriptions homepage Adapt this typical retail sales job description to meet your specific needs. Latest Update - Retail Sales Salary
Indeed.com reports the average salary for Retail Sales job postings on the site in the United States is $27,000 as of January 19, 2012.
Return from Retail Sales Job Description to Best Job Interview
|
