Sample Receptionist Resume

Your mailing address

Your phone numbers

Your email address

Examples:

Seeking a position as a receptionist where I can meet the challenges of a demanding work environment.

To obtain a position as a receptionist in a company that recognizes hard work as key to successful job performance.

Seeking a position as a receptionist where my strong organizational skills will contribute to company success.

To secure a position of receptionist that will fully utilize my current competencies.

Examples:

Solid computer skills and proven ability to plan and organize tasks and responsibilities efficiently. Recognized for accuracy, attention to detail and strong work ethic. Proven strong interpersonal and communication skills.

Excelled in the role of frontline receptionist handling multiple functions including customer queries, administrative tasks and information monitoring. Enjoyed meeting the challenges of a high stress work environment and successfully maintained an efficient and effective reception service.

Over two years experience running a busy reception area and successfully interacting with a diverse and demanding group of people. An excellent track record of efficiency and effectiveness in managing communications and customer relationships.

An independent worker with proven computer competency, strong communication skills and an ability to organize and plan successfully. Accustomed to a fast paced work environment and dealing with a variety of tasks and responsibilities in an efficient and accurate way.

Receptionist

JG Group, Philadelphia, PA

November 2008 - Date

• Answer and screen incoming calls
• Handle and redirect customer queries
• Take and distribute messages
• Manage visitors
• Organize incoming and outgoing mail
• Coordinate meetings and appointments
• Assist with organization of company functions and events
• Prepare letters and documents
• Utilize MS Office fully in daily tasks and responsibilities
• Set up and maintain data management systems
• Research and retrieve information
• Maintain reception area

Customer Service Agent

Anders Retail Corporation, Philadelphia, PA

September 2006 - October 2008

• Handled customers telephonically and in person
• Resolved customer queries
• Managed and redirected customer complaints
• Processed customer orders
• Recorded customer interactions
• Prepared letters and emails to customers
• Followed up with customers

Peirce College
Philadelphia, PA
Associate Degree, Business Administration 2006

Customer Service Skills Workshop
November 2007

• MS Office
• MS Word
• Excel
• Outlook
• Powerpoint
• Operate multi-line phone system (AT&T Console - 15 lines and 55 extensions)
• Order processing
• Database management

• organizational and planning skills
• communication skills
• customer service orientation
• attention to detail
• information management
• stress tolerance
• reliability

Mr Graham French
Administration Manager, Anders Retail Corporation
Email: gfrench@andersretail.com