Sample Receptionist Resume

This sample receptionist resume can be adapted to suit your own needs. An effective resume is key to getting to the next stage of the hiring process. It is the first impression that a prospective employer gets of you and your suitability for the job opportunity.

These guidelines will help you to structure your resume in a way that best presents your skills, abilities, your strengths and competencies for the receptionist job.



Your mailing address
Your phone numbers
Your email address



Seeking a position as a receptionist where I can meet the challenges of a demanding work environment.

To obtain a position as a receptionist in a company that recognizes hard work as key to successful job performance.

Seeking a position as a receptionist where my strong  organizational skills will contribute to company success.

To secure a position of receptionist that will fully utilize my current competencies.

Profile Statement


Solid computer skills and proven ability to plan and organize tasks and responsibilities efficiently. Recognized for accuracy, attention to detail and strong work ethic. Proven strong interpersonal and communication skills.

Excelled in the role of frontline receptionist handling multiple functions including customer queries, administrative tasks and information monitoring. Enjoyed meeting the challenges of a high stress work environment and successfully maintained an efficient and effective reception service.

Over two years experience running a busy reception area and successfully interacting with a diverse and demanding group of people. An excellent track record of efficiency and effectiveness in managing communications and customer relationships.

An independent worker with proven computer competency, strong communication skills and an ability to organize and plan successfully. Accustomed to a fast paced work environment and dealing with a variety of tasks and responsibilities in an efficient and accurate way.

Work Experience


JG Group, Philadelphia, PA

November 2012 - Date

  • Answer and screen incoming calls
  • Handle and redirect customer queries
  • Take and distribute messages
  • Manage all visitors
  • Organize incoming and outgoing mail
  • Coordinate meetings and appointments
  • Assist with organization of company functions and events
  • Prepare letters and documents
  • Utilize MS Office fully in daily tasks and responsibilities
  • Set up and maintain accurate data management systems
  • Research and retrieve information
  • Maintain a professional reception area

Customer Service Agent

Anders Retail Corporation, Philadelphia, PA

September 2008 - October 2012

  • Handled customers on the phone and in person
  • Resolved customer queries
  • Managed and redirected customer complaints
  • Processed customer orders
  • Recorded all customer interactions
  • Prepared letters and emails to customers
  • Followed up with customers


Peirce College, Philadelphia, PA
Associate Degree, Business Administration 2008

Customer Service Skills Workshop, November 2008

Technical Skills

  • MS Office
  • Outlook 
  • Operate multi-line phone system (AT&T Console - 15 lines and 55 extensions)
  • Order processing
  • Database management

Core Competencies

  • organizational and planning skills
  • communication skills
  • customer service orientation
  • attention to detail
  • information management
  • problem solving
  • reliability


Available on request

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