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Office Assistant
Job Description

The office assistant job description clearly lays out the tasks and accountabilities for the office assistant job. Find out what competencies are needed for successful job performance in this position.



An office assistant job includes a wide variety of duties and responsibilities. These will differ according to the organization and industry. The core functions and requirements of the job are comprehensively detailed here.

office assistant job description



OFFICE ASSISTANT



General Purpose

Helps maintain an efficient office environment. Provides administrative, secretarial and clerical support to others in the office.

Main Job Tasks and Responsibilities

  • answer phones and transfer to the appropriate staff member
  • take and distribute messages
  • greet public and clients and direct them to the correct staff member
  • coordinate messenger service
  • receive, sort and distribute incoming mail
  • monitor incoming emails and answer or forward as required
  • prepare outgoing mail for distribution
  • faxing, scanning and copying of documents
  • maintain office filing and storage systems
  • update and maintain databases such as mailing lists, contact lists and client information
  • retrieve information when requested
  • co-ordinate and maintain staff administrative records such as staff parking, staff phones and company credit cards
  • type documents, reports and correspondence
  • organize travel arrangements for staff
  • co-ordinate and organize appointments and meetings
  • assist with event planning and implementation
  • monitor and maintain office supplies
  • ensure office equipment is properly maintained and serviced
  • perform work related errands as requested such as going to the post office and bank
  • keep office area clean and tidy

Education and Experience

  • High School Diploma or equivalent
  • Business College training an advantage
  • previous office experience may be requested but this is also an entry level position
  • competent computer skills including MS Office or equivalent
  • internet skills including use of e-mails, group messaging and information gathering
  • numerical and literacy skills

Key Competencies

  • organization and planning skills
  • work management and prioritizing skills
  • verbal and written communication skills
  • problem solving ability
  • attention to detail
  • accuracy
  • flexibility
  • reliability
  • teamwork

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Useful Resources

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Clerical Job Description

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Administrative Assistant Interview Questions

Latest Update - Office Assistant Salary
Indeed.com reports that the average salary for job postings on the site for Office Assistant is $35,000 as of May 7, 2012.

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