Develop a help desk resume that clearly demonstrates your ability to provide efficient technical support relevant to the potential employer's needs.
Get noticed as a help desk specialist who is able to solve problems efficiently and achieve the right results. Help desk jobs are as much about dealing effectively with people as they are about technical know-how.
Use your resume to show the company that you are able to handle all the specific job requirements and meet their help desk position needs.
HELP DESK SAMPLE RESUME
YOUR FULL NAME
Your mailing address
Your phone numbers
Your email address
Seeking a position as a help desk technician in a demanding work environment.
To secure a position of help desk specialist where my technical problem-solving skills are well utilized.
A skilled help desk professional with over X years experience providing user support and solutions in high demand work environments. Proven track record of efficiently diagnosing and resolving complex customer issues within agreed time scales. In-depth knowledge of a range of software applications and operating systems. An independent and results-driven worker with a strong commitment to increasing staff productivity.
A solutions-focused help desk specialist skilled in providing rapid, in-depth customer support. Proven ability to diagnose problems, find the root cause and supply lasting solutions. Extensive end-user training experience. Experienced in communicating complex information in an easily understood format to a diverse customer base. Proficient in a number of operating systems and applications. A solid reputation for professionalism and responsiveness.
Help Desk Specialist
The Company, Chicago, IL
January 2013 - Date
Help Desk Support
Atlantic Corporation, Chicago, IL
August 2008 - December 2012
Education and Qualifications
De Paul University, Chicago, IL
BA degree in Computing, 2008
Microsoft Certified Solutions Expert (MCSE)
Apple Certified Macintosh Technician (ACMT)
Available on request.
Insert your own job information into the structure of this help desk resume sample. Get help from the help desk job description
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