Adapt the sample customer service cover letter for your own use. This cover letter is designed to get the reader's attention and ensure that your application gets proper consideration.
A well written cover letter is perhaps the single most important document of your job search. It will get your resume read and take you forward in the hiring process. A resume without a cover letter often just gets thrown out, take the time to show your enthusiasm for the customer service job opportunity by writing a convincing cover letter.
Your Contact details (phone and email)
Mr Joe Smith
Human Resources Manager
15 South Parkway
Long Island, NY 11551
Dear Mr Smith
I am very interested in the customer service position you recently advertised. I believe I have the necessary qualifications and skills to successfully fulfill your requirements.
As you review my enclosed resume you will see that I have extensive experience as a customer service specialist in the XYZ services industry where I was responsible for tracking, monitoring, reviewing and processing account and market-related data. I have proven myself to be a competent team player with the capacity to manage a number of diverse customer support functions.
My job has required strong planning and organizational skills coupled with an in-depth analytical approach to problem management. I have also had the opportunity to develop strong interpersonal communication and customer assessment skills.
My comprehensive knowledge of the specific tools, procedures and resources necessary for successful management of a large and diverse customer base has enabled me to efficiently implement strategies for large scale customer support and service. I am a highly motivated employee who is passionate about providing exceptional customer service and satisfaction.
Your recent acquisition of XYZ Company has made you one of the biggest companies in this field and I am confident that I can make a positive contribution to your team. I would welcome the opportunity to meet with you for an in-depth discussion and am available for an interview at your earliest convenience. Please contact me via phone or email to arrange a time and date for us to meet.
Thank you for your time and consideration and I look forward to speaking with you soon.
When writing your customer service cover letter address the prospective employer by his or her name. Focus on how your strengths and skills meet the job and company requirements.
Be confident about your abilities and highlight your dedication to excellent customer service.
Writing a resume? Use the customer service resume template to develop a well-structured resume.
Your Customer Service Resume
View this detailed customer service job description for all the customer service job task and competency requirements.
Preparing for your job interview? Customer Service Job Interview Questions
Your Customer Service Cover Letter