Cashier Job Description

Practical cashier job description for your use. Cashiers are employed in almost all stores and organizations where the purchase of goods and services is involved. Whether it is a retail outlet or an entertainment venue cashiers are necessary for the smooth handling of transactions.

Duties and responsibilities will vary according to the work environment. Select the relevant information for your particular cashier position from this comprehensive job description.

     CASHIER

Accurately process sales and payments for goods/services and provide receipts to customers.

Main Job Tasks and Responsibilities

• greet and acknowledge each customer
• assist customers where possible
• provide answers to product and payment-related queries
• resolve customer complaints
• refer customers to the right person to answer queries and deal with any problems
• accurately process sales using cash registers, scanners or equipment provided to obtain total purchase amount
• accept cash, checks and bankcards for payment
• process payments according to company procedure
• provide change for cash payments
• issue receipts for payments received
• accurately calculate discounts and special offers
• stay up to date on all promotions and special offers
• issue refunds and credits
• process returns and exchanges
• redeem food stamps and coupons
• ensure sufficient change is available
• balance sales and receipts according to company procedure
• maintain accurate records of transactions
• bag, box and wrap merchandise
• may be required to assist in other areas such as shelf stocking, product display, pricing and clean-up
• maintain a neat, tidy and orderly work area

Education and Experience

• high school diploma preferable
• basic mathematical knowledge
• some experience dealing with money preferable
• ability to operate relevant electronic equipment. Can be trained on the job
• product knowledge. Can be trained on the job

Key Competencies

• communication skills
• information processing ability
• numeracy skills
• accuracy
• attention to detail
• problem-solving skills
• strong customer service skills
• ability to work independently
• integrity and honesty
• reliability
• manual dexterity

Need help developing your resume? Use the Cashier Resume Sample to create a convincing resume.

Find out how to write a cover letter using this Cover Letter Template

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Use the cashier job description to develop a useful job profile for your cashier job.

Latest Update - Cashier Salary
Indeed.com states that the average cashier salary for the site's job postings in the United States is $24,000 as of May 7, 2012.

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