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Bank Teller Job Description
The sample bank teller job description outlines the typical tasks, responsibilities and requirements for a bank teller job.
BANK TELLER
General Purpose Accurately and efficiently process and record routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Promote and advise on the bank's products and services. Main Job Tasks and Responsibilities - receive and count working cash at beginning of shift
- identify customers, validate and cash checks
- accept cash and cheques for deposit and check accuracy of deposit slip
- process cash withdrawals
- perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency
- perform services for customers such as ordering bank cards and checks
- receive and verify loan payments, mortgage payments and utility bill payments
- record all transactions promptly, accurately and in compliance with bank procedures
- balance currency, cash and checks in cash drawer at end of each shift
- answer inquiries regarding checking and savings accounts and other bank related products
- attempt to resolve issues and problems with customer's accounts
- initiate and open new accounts
- explain, advise on and promote bank products and services to customers
Education and Experience - high school diploma or equivalent
- some clerical, administrative, cash handling, sales or customer service experience preferred
- knowledge of customer service principles
- relevant computer skills
- on-the-job training usually provided
Key Competencies - strong numerical ability
- good listening and communication skills
- customer service orientation
- accuracy and attention to detail
- problem solving
- honesty and integrity
- judgment
- stress tolerance
- adaptability
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Easy to use bank teller or cashier job description for both employers and job seekers.
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