Administrative Assistant
Job Description

The administrative assistant job description can differ from company to company but these are the typical tasks and responsibilities of an administrative assistant job.

Administration support and administrative assistance is key to the efficient operation of a unit, department or company and administrative assistant jobs are one of the most commonly listed jobs on the market.

    ADMINISTRATIVE
    ASSISTANT

General Purpose

Perform a wide range of administrative and office support activities for the department and/or managers and supervisors to facilitate the efficient operation of the organization.

Main Job Tasks and Responsibilities

• answer, screen and transfer inbound phone calls
• receive and direct visitors and clients
• general clerical duties including photocopying, fax and mailing
• maintain electronic and hard copy filing system
• retrieve documents from filing system
• handle requests for information and data
• resolve administrative problems and inquiries
• prepare written responses to routine enquiries
• prepare and modify documents including correspondence, reports, drafts, memos and emails
• schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors
• prepare agendas for meetings and prepare schedules
• record, compile, transcribe and distribute minutes of meetings
• open, sort and distribute incoming correspondence
• maintain office supply inventories
• coordinate maintenance of office equipment
• coordinate and maintain records for staff, telephones, parking and petty cash

Education and Experience

• computer skills and knowledge of relevant software
• knowledge of operation of standard office equipment.
• knowledge of clerical and administrative procedures and systems such as filing and record keeping
• knowledge of principles and practices of basic office management

Key Competencies

• communication skills - written and verbal
• planning and organizing
• prioritizing
• problem assessment and problem solving
• information gathering and information monitoring
• attention to detail and accuracy
• flexibility
• adaptability
• customer service orientation
• teamwork

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