Administrative Assistant
Job Description

The administrative assistant job description can differ from company to company but these are the typical tasks and responsibilities of the administrative assistant job.

Administration support and administrative assistance are key to the efficient operation of a unit, department or company. Administrative assistant jobs are one of the most commonly listed jobs in the employment market and employers are found in a wide range of industries.



General Purpose

Perform a wide range of administrative and office support activities for the department and/or managers and supervisors to facilitate the efficient operation of the organization.

Main Job Tasks and Responsibilities

  • answer, screen and transfer inbound phone calls
  • receive and direct visitors and clients
  • general clerical duties including photocopying, fax and mailing
  • maintain electronic and hard copy filing system
  • retrieve documents from filing system
  • handle requests for information and data
  • resolve administrative problems and inquiries
  • prepare written responses to routine enquiries
  • prepare and modify documents including correspondence, reports, drafts, memos and emails
  • schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors
  • prepare agendas for meetings and prepare schedules
  • record, compile, transcribe and distribute minutes of meetings
  • open, sort and distribute incoming correspondence
  • maintain office supply inventories
  • coordinate maintenance of office equipment
  • coordinate and maintain records for staff, telephones, parking and petty cash

Education and Experience

  • computer skills and knowledge of relevant software
  • knowledge of operation of standard office equipment.
  • knowledge of clerical and administrative procedures and systems such as filing and record keeping
  • knowledge of principles and practices of basic office management

Key Competencies

  • communication skills - written and verbal
  • planning and organizing
  • prioritizing
  • problem assessment and problem solving
  • information gathering and information monitoring
  • attention to detail and accuracy
  • flexibility
  • adaptability
  • customer service orientation
  • teamwork

Find more information at Administrative Assistant Job Description part 2

Administrative Assistant Resume Help

Administrative Assistant in Office

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Sample Resume Template

Use this sample Administrative Assistant Cover Letter to send with your resume or job application.

View the Administrative Assistant Duties that apply to administrative assistants in different settings including sales, marketing, medical and human resources.

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For a complete range of the job descriptions in this career field go to Sample Administrative Job Descriptions

Preparing for a job interview? Get help at Administrative Assistant Interview Questions

Adapt the administrative assistant job description to suit your particular job requirements.

Latest Update - Administrative Assistant Salary reports that the average administrative assistant salary for job postings in the United States is $30,000 as of September 2016. For the job title Senior Administrative Assistant the average salary is $36,000 and for Junior Administrative Assistant it is $22,000.

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