Administrative Assistant Duties

Administrative assistant duties will vary according to the environment and department in which the position is based. The job specification for an admin assistant position is frequently open to interpretation, with a multitude of tasks falling within the ambit of this job.

We list the duties for administrative assistant jobs in specific working environments. Select those administrative activities that apply to the job you are describing.

The comprehensive administrative assistant job description provides a generic list of all the duties and job requirements for this wide-ranging job.

This description provides an excellent base for understanding the role of an administrative assistant and can be found at administrative assistant job description.

The duties described below apply to administrative assistants in specific environments including  sales, marketing, medical and human resources. These specialist admin assistant tasks can be combined with the duties of a general administrative assistant to get the full job description.


Front Desk Administrative Assistant

Sometimes referred to as Front Office Administrative Assistant. Duties will include general administrative support duties as well as these receptionist-type duties.

  • answer incoming calls, determine purpose of call and transfer call
  • take and deliver messages
  • greet visitors
  • monitor visitor access
  • coordinate parking
  • handle customers queries
  • interact with visiting vendors
  • provide ongoing customer service support
  • receive, sort and distribute mail
  • receive and process deliveries
  • schedule appointments
  • draft correspondence
  • generate reports and other documents
  • maintain front desk procedures including contact information, directions and frequently requested company information

Receptionist Job Description

Receptionist Duties

Receptionist Resume

Medical Administrative Assistant

Provides administrative support within a medical office or healthcare facility. In addition to general administrative duties, medical administrative assistant tasks include the following.

  • schedule medical appointments
  • organize patient flow
  • respond to patient queries
  • order and maintain clinical and office supplies
  • verify accuracy of patient insurance information
  • update and file patient's medical records
  • prepare patient charts
  • arrange for hospital admissions
  • organize laboratory services
  • assist with scheduling of tests
  • send and receive patient medical records
  • obtain lab reports and request medical records
  • maintain a safe and hygienic office environment

Medical Office Manager Job Description

Medical Receptionist Job Description

Medical Receptionist Resume

Marketing Administrative Assistant

In addition to general administrative assistant duties this position supports the marketing function by performing the following duties.

  • liaise with third parties to develop marketing and advertising materials and documents
  • manage inventory of give-aways, promotional items and client gifts
  • assist with coordinating marketing events
  • assist with organizing special marketing projects such as new product launches
  • prepare and coordinate customer mailings
  • set up product promotions
  • assemble marketing  packages
  • assist with tracking marketing activities
  • prepare materials for marketing events
  • update marketing communication platforms such as websites and social media 
  • assist with market research
  • prepare presentations
  • maintain library and archives of marketing material

Marketing Job Description

Sales Administrative Assistant

Administrative assistant duties in a sales environment include the following in addition to general office administrative support tasks.

  • research and identify sales prospect opportunities
  • forward leads to internal and external sales staff
  • support sales rep inquiries
  • schedule sales appointments    
  • make follow up customer calls   
  • help prepare and co-ordinate delivery of customer quotes   
  • assist with creating sales proposals
  • liaise between field sales staff and internal staff
  • assist with organizing sales events
  • track performance data for sales team
  • monitor sales reports
  • process expense reports for sales staff
  • verify orders
  • maintain customer data base
  • manage inventory of product samples and promotional items

Sales Job Descriptions

Human Resources Administrative Assistant

The role of administrative assistant in a Human Resources department includes these specific duties.

  • assist with recruitment 
  • arrange job postings
  • log and distribute resumes
  • liaise with candidates
  • schedule interviews
  • coordinate pre-employment tests
  • administer pre-employment background checks
  • assemble new hire packets
  • input employee data and maintain employee files
  • organize new employee orientations
  • coordinate training and development activities for employees
  • assist with record keeping required by federal and state laws
  • respond to employee inquiries about human resources issues
  • assist with employee events such as long service awards
  • monitor unemployment claims
  • liaise with payroll and benefits regarding new employees and changes of employee status

Human Resources Job Description

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Entry Level Administrative Assistant Resume

Administrative Assistant Duties part 2

Preparing for a job interview? Go to administrative assistant interview questions with sample interview answers.

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